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Outsourcing Program Governance Project
Global Bank Governance Project The client was a major global bank that had outsourced various IT services (including desktop support, LAN/WAN management, and telecommunications) to … READ MORE
A Perspective on IT Consolidation and Shared Services
This paper was developed to provide general background to assist clients in decisions related to outsourcing IT. Please note that this paper presents professional opinions … READ MORE
ITO and Strategic Partnership
Project Background The client was a 90 year old company in the print industry with an emerging future strategy that was highly dependent on innovation … READ MORE
Our White Papers
Human Resource Considerations In Outsourcing IT Focus on Governance IT Consolidation and Shared Services Outsourcing: Manufacturing Process Industries Managing the Desktop Infrastructure Governance Within Finance … READ MORE
Success Stories
An Analysis of Alternatives: What TBI did for a Federal Agency Our contract with a Federal Agency called for our performance in three phases of … READ MORE
Governance
Examples of Governance Processes are: performance reviews, problem management processes, escalation procedures and other operational management processes; also service request management processes, project workload prioritization … READ MORE
Business Process
IT Assessment & Strategy The IT Assessment and Strategy can cover all aspects of the IT function, examining costs, performance and methodologies. IT baselines are … READ MORE
An Analysis of Alternatives: What TBI did for a Federal Agency
Our contract with a Federal Agency called for our performance in three phases of the relocation of their data center from their former headquarters in … READ MORE
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Gold – Retainer Based Services
– Strategic & Tactical Services – Services Security policy and strategy review Are they effective, efficient, and do they address current threats Security program development … READ MORE
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TBI’s Federal Services
Doing Business with TBI IT and Business Process Modernization Solutions– Today’s Government leaders are dealing with numerous IT and organizational challenges–from tighter resources, complex initiatives, … READ MORE