Success Stories
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ITO and Strategic Partnership
- The client was a 90 year old company in the print industry with an emerging future strategy…
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Global Outsourcing Development Staff
- A well known manufacturer and marketer of branded food products was seeking to globally reduce its costs…
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Data Center Outsourcing Opportunities Assessment
- The Company desired to realize measurable service improvements and cost savings…
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Medical Center Strategic Outsourcing
- A world-renown pediatric hospital seeks to pursue its vision of continuing leadership…
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Custom Benchmarking
- The world’s largest gold mining corporation had doubled in size over the past 24 months…
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Outsourcing Contract Renegotiation
- Client was in an outsourcing contract with a vendor for mainframe data center services…
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Renegotiating Outsourcing Contract for IT Costs
- Client has undertaken efforts to gain control of over IT spending…
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Renegotiating Outsourcing Vendor Contract
- The client received a vaque proposal with very little detail describing scope of serices, services levels, and pricing…
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Software Process Improvement and Metrics Project
A banks IS unit was responsible for development and support of critical software applications …
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Competitive Evaluation of Systems Integrtors
Insurance provider was involved in a far-reaching enterprise transformation …
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Pharmaceutical Sales and Marketing Support
Client had recently reorganized their IT shared services to capitalize competitive advantage…
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IT Consolidation
Client needed assistance on its IT Infrastructure Consolidation initiative…
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Develop Project Evaluation and Management Process
Client was experiencing increased demands on a large IT department…
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Vendor Management Policies and Procedures
Client worked on getting competitive bids for their drug discovery application production…
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Develop Vendor Support Metrics and Reporting System
- The client was in an unsatisfactory relationship with an outsourcing vendor…
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Business Continuity Planning
- The client, a global telecommunication company was experiencing rapid growth internally as well as through acquisitions…
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Outsourcing Assessment
- The client was a major pharmaceutical company whose overall goal was to assess the current situation and have TBI provide recommendations…
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Outsourcing Program Governance Project
- The client was a major global bank that outsourced various IT services to different vendors and needed direction on managing the contracts…
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Energy Company Finance and Accounting Process Sourcing Investigation
- TBI was initially retained by this company to assess the effectiveness of this finance and accounting processes system and organization…
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IT Strategic Planning – An Alternative To Outsourcing
- The supermarket chain seeks to pursue its vision of continuing leadership in grocery retail sales…
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Human Resources Business Process Assessment
- The client had previously consolidated various HR organization and was looking to the next step in its evolution…
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Finance & Accounting BPO Assessment
- A market leading specialty retailer was seeking to reduce its back office overhead and focus on high value activities…
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Data Center Benchmarking Analysis
- The client was the senior data center namangement of a major insurance company with five distinct operating companies…
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Help Desk and End User Support
- The client, a 100 year old global organization with several recent acquisitions had a wide range of different business cultures that needed restructuring…
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Organization Assessment Report for Finance and Account
- The client’s, finance function had evolved over the past decade from a paper-driven, large intensive clerical role to a more consultative role…
- IT Assessment Project Plan
- The client was a Specialty Chemical Company with multiple divisions spanning the globe…
- Develop Short Term Improvement Plan for Server Support
- The client was in the process of developing a new Request for Proposal to replace an existing unsatisfactory arrangement…
- Vendor Management Planning
- The relationship between the client and thier outsourcing vendor had been steadily deteriorating…
- Pharmaceutical Drug Discovery Vendor Management Engagement
- The Client had worked with TBI to competitively bid sourcing thier drug appliction production…
- IT Metrics Best Proactices
- The Client, one of the largest pharmaceutical companies in the wordl, had begun implementint global IT service…
- Six Sigma – Service Level Management Porcess Optimization
- The Client was a major global bank that was undertaking a Six Sigma project forcused on optimizing the corporate-wide SLM process…
- Benchmarking the IT Orangization
- The IT organization of the client company, a mjaor US insurance firm, was expanding in size, improving efficiencies, and enjoying a better working relationship…
- Review of Outsourcing Contracts
- The client had a year earlier outsourced its mainframe and mid-range center to a service provider…
- Outsourcing Governance
- The client was a major U.S. bank that was growing rapidly throught mergers and acquisitions…
- Custom Benchmarking
- The client was a gas utility company interested in conducting a custome benchmarking study of certain of its Support Services…
- Business Process Optimization
- The client was a major energy company with a new CEO who wished to gain a better understanding of the strengths and weakness of his F&A organization…
- BPO-Assessment
- A market leading specialty retailer was seeking to refuce its back office overhead…
- IT Strategy Assessment
- The client (a large gas and electric utility) was experiencing rapid growth in its unregulated business as well as a strong regulated client base…
- Help Desk Consolidation
- Several independent divisions, throughout Europe, of a United States based organization had a wide variety of sourcing for their support…
- Enterprise IT Outsourcing
- The client is the global leader in sports apparel and equipment, composed of multiple lines of business, functional and regional units…
- Desktop Support Benchmarking Study
- The Client is one of the world’s leading insurance and financial services providers, operating in both domestic and international markets…
- Qualify Service Providers for Europe
- The client with a global operation outsourced their end user services in Europe ot the same company they had contracted in U.S….
- An RFP for Outsourcing Services
- The client, a global conglomerate, had abruptly terminated a contract with their current Service Provider (SP) and needed to select another outsourcer without delay for their operations in Europe…
- BPO Assessment – IT Operations
- A leader in consumer electronics retailing was aggressively pursuing a strategy of outsourcing its non-core business function…
- Applications Production Support Sourcing
- The client had developed a core group of Enterprise Applications with a major leading consulting firm, for which they wanted the firm to provide production support…
